Frequently Asked Questions

FAQs

Want instant help choosing the best scent or device?

Skip the search—get personalized advice from our Aroma Advisor!Start a live  chat at or request a callback via our contact form.

What is Aromatrick?

Aroma Trick is a UK-based scent technology brand offering air-purifying, allergen-free, eco-friendly fragrances and programmable diffusers for homes and businesses.

business sectors. Learn more: aromatrick.co.uk

Why choose Aromatrick as a company over others?

 Aroma Trick stands out because we are more than a scenting company—we are innovators in air purification and wellbeing. We provide:

  • Over a decade of UK-based scent development experience

  • Eco-friendly, allergen-free, IFRA-compliant fragrances

  • Programmable Wi-Fi and Bluetooth diffusers for effortless control

  • Nanotechnology that neutralises bacteria and odours rather than masking them

  • Free business trials, flexible leasing, and tailored B2B solutions

  • Full safety documentation with every product, plus a loyalty programme for ongoing rewards

  • Personalised sector and scent advice, with real people to support you at every step

Learn more:
Why Aromatrick

What devices and scents do you offer?

We supply House and Flat Range scent diffusers, programmable through our iOS and Android app. Our exclusive fragrance collection includes options such as Irish Green Tea and Arabian Loyalty. Explore the full range at aromatrick.co.uk/shop

Can businesses get a free trial or consultation?

Book your free business trial or consultation at contactform.

What do the icons on each fragrance mean?

Ingredient and Scent Icons

  • Ingredient icons: Display the key natural ingredients in each aroma, so you know exactly what’s inside.

  • Season icon: Shows which season the scent is most suitable for, such as Spring, Summer, Autumn, or Winter.

  • Type icon: Indicates the fragrance style or direction, for example Oriental, Fresh, Woody, Floral, or Perfume.

How do I contact for business leads, bulk orders, or partnership inquiries?

B2B Support and Custom Solutions

For business partnerships, custom scent solutions, or other B2B enquiries, contact our Business Lead team at contactform.

Do you have a loyalty program?

Aroma Trick Loyalty Programme

Earn points on every purchase and redeem them for rewards. For full details, visit aromatrick.co.uk/loyalty

Still have questions?

Contacting Aroma Trick

Reach us by email, phone, or live chat. Visit contactform.

Why choose Aromatrick products over traditional air fresheners, diffusers,candles, or plug-ins?

Unlike classic air fresheners, oil diffusers, candles, or plug-ins, Aroma Trick offers:

  • Superior air purification: Nanotechnology actively neutralises bacteria and odours rather than just masking them.

  • Allergen-free and safe: Vegan, IFRA-compliant, suitable for sensitive environments.

  • Programmable convenience: Control and schedule scenting via our app—no manual refills or open flames.

  • Eco-friendly: Refillable, energy-efficient devices and sustainable packaging.

  • Large space coverage: Devices designed for small and very large spaces, including homes, offices, venues, and showrooms.

  • Consistent, long-lasting fragrance: No sudden bursts or fading.

  • Tailored for every sector: Solutions for hotels, offices, retail, healthcare, gyms, and more, with sector-specific scent recommendations.

  • Free trials and flexible plans: Try before you buy, with leasing or subscription options.

See all product benefits: aromatrick.co.uk/why-aromatrick

How do I order or get started?

Order directly at aromatrick.co.uk or get a personalised recommendation using our Product Selector Tool.

How do I choose the best scent for me?

Use our Product Selector Tool or try our Discovery Set to explore a variety of top fragrances—perfect for first-timers and startups. Need extra help? Chat with our Aroma Advisor or request a callback at contact form.

Are your scents safe and eco-friendly?

All Aroma Trick products are allergen-free, vegan, IFRA-compliant, and made with eco-conscious materials. For full safety information, visit https://aromatrick.co.uk/privacy-policy

Which sectors do you offer scenting solutions for?

Aroma Trick provides tailored scenting solutions for a wide range of sectors, each with recommended scents and devices. Icons show seasonal suitability and fragrance type. Our sectors include:

  • Hospitality: Hotels, resorts, serviced apartments, shops, boutiques, supermarkets, pop-ups

  • Retail: Stores, showrooms, and shopping spaces

  • Commercial/Office Spaces: Workplaces, meeting rooms, co-working spaces

  • Healthcare & Wellness: Clinics, spas, salons, medical centres

  • Fitness & Leisure: Gyms, yoga studios, leisure centres

  • Food & Beverage: Restaurants, cafés, bars, lounges

  • Residential & Living Spaces: Homes, apartments, flats

  • Education: Schools, colleges, universities, nurseries

  • Automotive: Showrooms, dealerships, car rentals

  • Events & Entertainment: Venues, theatres, cinemas, conferences

  • Travel & Transport: Airports, train stations, transport hubs

  • Religious & Community Spaces: Churches, mosques, temples, community halls

  • Luxury & Lifestyle: Luxury retail, private clubs, high-end residences

  • Industrial & Manufacturing: Factories, warehouses, production facilities

  • Government & Public Sector: Offices, council buildings, public spaces

  • Media & Creative: Studios, agencies, galleries

  • Technology & Data: Tech offices, data centres, IT hubs

  • Construction & Real Estate: Showhomes, sales suites, property management

  • Pet Services: Pet shops, groomers, veterinary clinics

  • Miscellaneous Small Businesses: Florists, laundries, print shops, and more

Each sector receives expert guidance on the best scents and devices for its specific environment.

How do I choose the right scent for my business sector?

Visit aromatrick.co.uk/sectors to explore recommended fragrances for each sector, including hotel scenting, office scenting, bar scenting, and more. Icons indicate the most suitable season and fragrance style for every scent.

What if I want someone to guide me through all options?

Request a personalised assistant or callback at contact form. , or use our live chat for direct support.

Need help with installation or technical support?

Get installation guidance and technical support at contact form.

How do I stay updated on new products and offers?

Subscribe to our newsletter at aromatrick.co.uk/newsletter , or follow us on Instagram for updates and special offers.

Want to become an agent or walk with us as a partner?

Join our network! If you’re interested in representing Aromatrick, collaborating, or becoming an official agent, visit Our contact us through our contact form. or more information.